11 Salesforce Administrator Certification – Practice Exam 2 1 / 60 Actions in Process Builder types are Immediate Asynchrone Synchrone Scheduled 2 / 60 To use Outlook Integration, the Salesforce plugin can be downloaded from Play Store App Store Microsoft AppSource 3 / 60 In Setup in which section admin can setup custom domain Domain Setup My Domain Salesforce Domain 4 / 60 How many users can be added at one time? 200 10 100 5 / 60 From the next list select 3 Health Check Scores 35% and below = Very Poor 70%–79% = Good 80% and above = Excellent 90% and above = Excellent 54% and below = Very Poor 6 / 60 The Lightning app navigation bar can contain (Select 3) Setup tab Visualforce tabs Lightning component tabs Web tabs Object management tab 7 / 60 For Salesforce Org, Web-to-Case Can capture up to 5000 cases a day 10000 cases a day 1000 cases a day 8 / 60 The minimum password length can be set to a value Between 5 and 50 characters. Between 10 and 50 characters. Between 3 and 50 characters. 9 / 60 Which Type is not Salesforce Business Processes? Support process Case process Lead process 10 / 60 Where the admin can see the Total used, and remaining licenses? Company Information page. Contract Information page. Licenses Information page. 11 / 60 Custom fields cannot be deleted if they are used in report they have data they are reference in a formula field 12 / 60 True or false, The role hierarchy allows additional access when the object OWD setting is set to more restrictive than Public Read/Write False True 13 / 60 True or False, a permission set can be optionally configured to expire on a specified date? False True 14 / 60 A list of trusted IP addresses can be defined for Profile User Salesforce Org 15 / 60 Sales Paths can NOT be defined for Cases Opportunities Leads 16 / 60 The Login History page in the Setup shows The list of trusted Ip address The list of blocked Ip address The login history of all users 17 / 60 Using Data Export Service. Export can be scheduled Daily or weekly weekly or monthly Daily or monthly 18 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ button action ‘Email’ quick action 19 / 60 How many records can be selected in a list view to perform mass updates in Lightning Experience? 100 500 20 20 / 60 The Lightning app can be configured to support just desktop desktop, phone, or both devices. just phone 21 / 60 Defining custom fiscal years will impacts Forecasts, reports, and orders Forecasts, reports and dashboards Forecasts, reports, and quotas 22 / 60 Flow interviews can be? (select 2) paused deleted resumed. 23 / 60 Paths can be defined for (Select 3 options) Case Opportunities Custom Objects Leads Solution 24 / 60 A picklist can use just values from a global set custom values or values from a global set just custom values 25 / 60 Approval Processes can be created for: Custom objects and Standard objects Just Standard objects Just Custom objects 26 / 60 Salesforce supports mass deletion for the following objects records (select 3) Product Case Price book Account Opportunity 27 / 60 AppExchange can be installed in just in production environments just in sandboxes sandboxes or production environments 28 / 60 Where the Admin can find the unique Salesforce Org ID Company Information page Is Confidential information User setting page 29 / 60 Data Loader can be used to just add, and update records add, update, delete, or export records just export records 30 / 60 Which automation Tool can Delete records Process Builder Flows Builder Workflow 31 / 60 How records can be shared in salesforce (select 2) Manual Sharing Sharing roles Permission Sets Profiles 32 / 60 Required fields are marked with red background red text color asterisks * 33 / 60 The ID size is 15-charactercase-sensitive Or 18-charactercase-insensitive Just 15-charactercase-sensitive Just 18-charactercase-insensitive 34 / 60 A Big Deal Alert can be created from Company informations page the Big Deal Alert page in Setup the Big Deal Alert list page 35 / 60 Which features are available in Service Console? Select 3 Macros Product list Case feed Case Score Chat 36 / 60 Password policies can be edited for Each type of Account Each type of User Each type of profile 37 / 60 In Salesforce converting a Lead will allow users to create new or choose existing Accounts, Contacts, and Opportunities. Case, Contacts, and Opportunities. User, Contacts, and Opportunities. 38 / 60 A flow can be created by in Flows page from app launcher by clicking on the New Flow Button in Flows page in Setup by clicking on the New Flow Button in Flows page from User record page by clicking on the New Flow Button 39 / 60 True or false, Standard fields can be deleted False True 40 / 60 A Pricebook is a Salesforce object that stores the set of products and their associate prices that stores one product and the associate prices that stores the list of prices 41 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, contacts, or accounts Leads, user, or accounts User, contacts, or accounts 42 / 60 In the Report Builder which tools can be used to customize report data Summary Fields Concatenation Fields Report Filters Rows Filters Summary Formula 43 / 60 Which information in 'Locale settings' controls the Language and format? select 3 Login history Password minimum size Date and time Number fields Currency 44 / 60 Which features can Admin use to control Object permission? (select 2) Roles Permission Sets OWD(Organization Wide Default) Settings Profiles 45 / 60 A Campaign Member can be related to either a User or a Contact a Lead or a User a Lead or a Contact 46 / 60 True or false, Data Loader can only be accessed by system administrators? True False 47 / 60 Deleted records are stored for 15 days. 60 days. 120 days. 48 / 60 Case can have multiple 'Auto-Response Rules' active at a time Only 2 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time 49 / 60 In Salesforce Enterprise edition Admin can create Up to 2000 custom objects Up to 200 custom objects Up to 100 custom objects 50 / 60 How many duplicate cases can be merged to create a master case record? 3 5 2 51 / 60 True or false, A product can have multiple list prices in different currencies? True False 52 / 60 How Admin can Control User Access to Fields? Select 2 options Page Layouts Field-Level Security Sharing Roles Manual Sharing 53 / 60 If your Org Health Check Score is 0%–33% you should Contact Salesforce support Remediate high risks immediately Review Health Check periodically to remediate risks 54 / 60 Lightning Sync can be configured to sync contacts and events between Outlook and Salesforce Gmail and Salesforce Linkedin and Salesforce 55 / 60 Dialer users with the voicemail drop feature can store up to 10 prerecorded voicemail messages. 15 prerecorded voicemail messages 20 prerecorded voicemail messages. 56 / 60 Which of the next options are Report Formats Tabular, Summary, Matrix, and Joined Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Hierarchical, and Joined 57 / 60 Which fields are mandatory when an element is added to flow Label and API Name Label and Description Description and API Name 58 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Screan Case Comments Case Feed Case Builder Case Emails 59 / 60 A many-to-many relationship is implemented via the use of a junction object the use of a many-to-many object the use of a Standard object 60 / 60 Standard Salesforce license include 50,000 Chatter Free licenses 5,000 Chatter Free licenses 1,000 Chatter Free licenses Your score is The average score is 69% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook