11 Salesforce Administrator Certification – Practice Exam 2 1 / 60 Which Type is not Salesforce Business Processes? Lead process Case process Support process 2 / 60 How many duplicate cases can be merged to create a master case record? 3 5 2 3 / 60 True or false, Standard fields can be deleted False True 4 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Comments Case Builder Case Emails Case Screan Case Feed 5 / 60 AppExchange can be installed in just in production environments just in sandboxes sandboxes or production environments 6 / 60 The minimum password length can be set to a value Between 10 and 50 characters. Between 5 and 50 characters. Between 3 and 50 characters. 7 / 60 Case can have Only 2 'Auto-Response Rules' active at a time multiple 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time 8 / 60 The Lightning app navigation bar can contain (Select 3) Lightning component tabs Setup tab Object management tab Visualforce tabs Web tabs 9 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, user, or accounts Leads, contacts, or accounts User, contacts, or accounts 10 / 60 A many-to-many relationship is implemented via the use of a Standard object the use of a many-to-many object the use of a junction object 11 / 60 Deleted records are stored for 15 days. 120 days. 60 days. 12 / 60 Lightning Sync can be configured to sync contacts and events between Gmail and Salesforce Outlook and Salesforce Linkedin and Salesforce 13 / 60 How Admin can Control User Access to Fields? Select 2 options Manual Sharing Sharing Roles Field-Level Security Page Layouts 14 / 60 A Campaign Member can be related to either a Lead or a Contact a User or a Contact a Lead or a User 15 / 60 A picklist can use just custom values custom values or values from a global set just values from a global set 16 / 60 Password policies can be edited for Each type of User Each type of profile Each type of Account 17 / 60 Paths can be defined for (Select 3 options) Case Solution Custom Objects Leads Opportunities 18 / 60 For Salesforce Org, Web-to-Case Can capture up to 1000 cases a day 5000 cases a day 10000 cases a day 19 / 60 Dialer users with the voicemail drop feature can store up to 15 prerecorded voicemail messages 10 prerecorded voicemail messages. 20 prerecorded voicemail messages. 20 / 60 Which automation Tool can Delete records Workflow Flows Builder Process Builder 21 / 60 Actions in Process Builder types are Scheduled Immediate Synchrone Asynchrone 22 / 60 How many records can be selected in a list view to perform mass updates in Lightning Experience? 500 20 100 23 / 60 From the next list select 3 Health Check Scores 90% and above = Excellent 70%–79% = Good 54% and below = Very Poor 80% and above = Excellent 35% and below = Very Poor 24 / 60 The Login History page in the Setup shows The list of blocked Ip address The login history of all users The list of trusted Ip address 25 / 60 A flow can be created by in Flows page in Setup by clicking on the New Flow Button in Flows page from User record page by clicking on the New Flow Button in Flows page from app launcher by clicking on the New Flow Button 26 / 60 The Lightning app can be configured to support just desktop desktop, phone, or both devices. just phone 27 / 60 Approval Processes can be created for: Just Custom objects Custom objects and Standard objects Just Standard objects 28 / 60 Which features can Admin use to control Object permission? (select 2) Roles Profiles OWD(Organization Wide Default) Settings Permission Sets 29 / 60 Where the Admin can find the unique Salesforce Org ID User setting page Is Confidential information Company Information page 30 / 60 Which information in 'Locale settings' controls the Language and format? select 3 Password minimum size Currency Login history Date and time Number fields 31 / 60 In Salesforce Enterprise edition Admin can create Up to 100 custom objects Up to 2000 custom objects Up to 200 custom objects 32 / 60 True or False, a permission set can be optionally configured to expire on a specified date? False True 33 / 60 Required fields are marked with red text color red background asterisks * 34 / 60 Salesforce supports mass deletion for the following objects records (select 3) Product Case Price book Account Opportunity 35 / 60 Which features are available in Service Console? Select 3 Case Score Product list Macros Chat Case feed 36 / 60 Where the admin can see the Total used, and remaining licenses? Contract Information page. Company Information page. Licenses Information page. 37 / 60 Defining custom fiscal years will impacts Forecasts, reports, and quotas Forecasts, reports, and orders Forecasts, reports and dashboards 38 / 60 Which of the next options are Report Formats Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Hierarchical, and Joined Tabular, Summary, Matrix, and Joined 39 / 60 In Salesforce converting a Lead will allow users to create new or choose existing Case, Contacts, and Opportunities. Accounts, Contacts, and Opportunities. User, Contacts, and Opportunities. 40 / 60 Flow interviews can be? (select 2) deleted paused resumed. 41 / 60 In Setup in which section admin can setup custom domain Domain Setup Salesforce Domain My Domain 42 / 60 To use Outlook Integration, the Salesforce plugin can be downloaded from Microsoft AppSource App Store Play Store 43 / 60 How records can be shared in salesforce (select 2) Sharing roles Profiles Permission Sets Manual Sharing 44 / 60 Data Loader can be used to just export records just add, and update records add, update, delete, or export records 45 / 60 True or false, Data Loader can only be accessed by system administrators? False True 46 / 60 Custom fields cannot be deleted if they are used in report they have data they are reference in a formula field 47 / 60 In the Report Builder which tools can be used to customize report data Rows Filters Concatenation Fields Report Filters Summary Formula Summary Fields 48 / 60 The ID size is Just 15-charactercase-sensitive Just 18-charactercase-insensitive 15-charactercase-sensitive Or 18-charactercase-insensitive 49 / 60 True or false, The role hierarchy allows additional access when the object OWD setting is set to more restrictive than Public Read/Write True False 50 / 60 A Pricebook is a Salesforce object that stores one product and the associate prices that stores the set of products and their associate prices that stores the list of prices 51 / 60 How many users can be added at one time? 10 200 100 52 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ quick action ‘Email’ send action ‘Email’ button action 53 / 60 Standard Salesforce license include 5,000 Chatter Free licenses 50,000 Chatter Free licenses 1,000 Chatter Free licenses 54 / 60 Which fields are mandatory when an element is added to flow Description and API Name Label and Description Label and API Name 55 / 60 Using Data Export Service. Export can be scheduled Daily or monthly weekly or monthly Daily or weekly 56 / 60 If your Org Health Check Score is 0%–33% you should Remediate high risks immediately Contact Salesforce support Review Health Check periodically to remediate risks 57 / 60 A Big Deal Alert can be created from the Big Deal Alert list page the Big Deal Alert page in Setup Company informations page 58 / 60 A list of trusted IP addresses can be defined for Salesforce Org User Profile 59 / 60 True or false, A product can have multiple list prices in different currencies? True False 60 / 60 Sales Paths can NOT be defined for Leads Opportunities Cases Your score is The average score is 69% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook
