11 Salesforce Administrator Certification – Practice Exam 2 1 / 60 Password policies can be edited for Each type of profile Each type of User Each type of Account 2 / 60 Sales Paths can NOT be defined for Leads Opportunities Cases 3 / 60 Defining custom fiscal years will impacts Forecasts, reports, and orders Forecasts, reports, and quotas Forecasts, reports and dashboards 4 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, contacts, or accounts User, contacts, or accounts Leads, user, or accounts 5 / 60 Which features can Admin use to control Object permission? (select 2) Profiles OWD(Organization Wide Default) Settings Permission Sets Roles 6 / 60 A list of trusted IP addresses can be defined for Profile Salesforce Org User 7 / 60 True or false, Standard fields can be deleted True False 8 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ button action ‘Email’ quick action 9 / 60 A flow can be created by in Flows page from User record page by clicking on the New Flow Button in Flows page from app launcher by clicking on the New Flow Button in Flows page in Setup by clicking on the New Flow Button 10 / 60 True or False, a permission set can be optionally configured to expire on a specified date? True False 11 / 60 How Admin can Control User Access to Fields? Select 2 options Field-Level Security Page Layouts Sharing Roles Manual Sharing 12 / 60 True or false, Data Loader can only be accessed by system administrators? True False 13 / 60 True or false, A product can have multiple list prices in different currencies? False True 14 / 60 The ID size is 15-charactercase-sensitive Or 18-charactercase-insensitive Just 15-charactercase-sensitive Just 18-charactercase-insensitive 15 / 60 Actions in Process Builder types are Immediate Asynchrone Scheduled Synchrone 16 / 60 A picklist can use custom values or values from a global set just custom values just values from a global set 17 / 60 Which features are available in Service Console? Select 3 Chat Case feed Product list Case Score Macros 18 / 60 From the next list select 3 Health Check Scores 80% and above = Excellent 90% and above = Excellent 54% and below = Very Poor 70%–79% = Good 35% and below = Very Poor 19 / 60 Lightning Sync can be configured to sync contacts and events between Linkedin and Salesforce Gmail and Salesforce Outlook and Salesforce 20 / 60 Data Loader can be used to add, update, delete, or export records just export records just add, and update records 21 / 60 Which fields are mandatory when an element is added to flow Description and API Name Label and Description Label and API Name 22 / 60 How records can be shared in salesforce (select 2) Sharing roles Manual Sharing Permission Sets Profiles 23 / 60 The Lightning app navigation bar can contain (Select 3) Web tabs Object management tab Setup tab Visualforce tabs Lightning component tabs 24 / 60 A Pricebook is a Salesforce object that stores the list of prices that stores one product and the associate prices that stores the set of products and their associate prices 25 / 60 Case can have Only 2 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time multiple 'Auto-Response Rules' active at a time 26 / 60 Salesforce supports mass deletion for the following objects records (select 3) Product Opportunity Price book Case Account 27 / 60 Required fields are marked with red background asterisks * red text color 28 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Comments Case Screan Case Emails Case Builder Case Feed 29 / 60 How many users can be added at one time? 10 200 100 30 / 60 Deleted records are stored for 120 days. 60 days. 15 days. 31 / 60 Dialer users with the voicemail drop feature can store up to 15 prerecorded voicemail messages 10 prerecorded voicemail messages. 20 prerecorded voicemail messages. 32 / 60 Flow interviews can be? (select 2) paused resumed. deleted 33 / 60 Which Type is not Salesforce Business Processes? Support process Lead process Case process 34 / 60 True or false, The role hierarchy allows additional access when the object OWD setting is set to more restrictive than Public Read/Write False True 35 / 60 If your Org Health Check Score is 0%–33% you should Contact Salesforce support Remediate high risks immediately Review Health Check periodically to remediate risks 36 / 60 Paths can be defined for (Select 3 options) Opportunities Solution Case Custom Objects Leads 37 / 60 Which automation Tool can Delete records Flows Builder Workflow Process Builder 38 / 60 Custom fields cannot be deleted if they are used in report they have data they are reference in a formula field 39 / 60 Which of the next options are Report Formats Tabular, Summary, Matrix, and Joined Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Hierarchical, and Joined 40 / 60 A many-to-many relationship is implemented via the use of a many-to-many object the use of a Standard object the use of a junction object 41 / 60 Standard Salesforce license include 1,000 Chatter Free licenses 50,000 Chatter Free licenses 5,000 Chatter Free licenses 42 / 60 A Big Deal Alert can be created from Company informations page the Big Deal Alert page in Setup the Big Deal Alert list page 43 / 60 Which information in 'Locale settings' controls the Language and format? select 3 Password minimum size Login history Date and time Number fields Currency 44 / 60 For Salesforce Org, Web-to-Case Can capture up to 10000 cases a day 1000 cases a day 5000 cases a day 45 / 60 To use Outlook Integration, the Salesforce plugin can be downloaded from Microsoft AppSource App Store Play Store 46 / 60 In Setup in which section admin can setup custom domain Domain Setup My Domain Salesforce Domain 47 / 60 Using Data Export Service. Export can be scheduled Daily or monthly Daily or weekly weekly or monthly 48 / 60 A Campaign Member can be related to either a User or a Contact a Lead or a Contact a Lead or a User 49 / 60 In the Report Builder which tools can be used to customize report data Summary Formula Report Filters Summary Fields Concatenation Fields Rows Filters 50 / 60 How many duplicate cases can be merged to create a master case record? 2 3 5 51 / 60 The minimum password length can be set to a value Between 3 and 50 characters. Between 10 and 50 characters. Between 5 and 50 characters. 52 / 60 AppExchange can be installed in just in production environments sandboxes or production environments just in sandboxes 53 / 60 In Salesforce Enterprise edition Admin can create Up to 2000 custom objects Up to 100 custom objects Up to 200 custom objects 54 / 60 The Lightning app can be configured to support just desktop desktop, phone, or both devices. just phone 55 / 60 Where the admin can see the Total used, and remaining licenses? Licenses Information page. Contract Information page. Company Information page. 56 / 60 Where the Admin can find the unique Salesforce Org ID Is Confidential information Company Information page User setting page 57 / 60 How many records can be selected in a list view to perform mass updates in Lightning Experience? 20 100 500 58 / 60 In Salesforce converting a Lead will allow users to create new or choose existing Accounts, Contacts, and Opportunities. Case, Contacts, and Opportunities. User, Contacts, and Opportunities. 59 / 60 Approval Processes can be created for: Custom objects and Standard objects Just Standard objects Just Custom objects 60 / 60 The Login History page in the Setup shows The login history of all users The list of trusted Ip address The list of blocked Ip address Your score is The average score is 69% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook