3 Salesforce Administrator Certification – Practice Exam 3 1 / 60 The running instance of a flow is called a ‘flow execution’ a ‘flow run’ a ‘flow interview’ 2 / 60 standard Salesforce license currently include 5000 Chatter External licenses. 100 Chatter External licenses 500 Chatter External licenses. 3 / 60 Each Case escalation rule entry can have up to 10 escalation actions 5 escalation actions 3 escalation actions 4 / 60 True or false, The Mass Transfer tool does NOT support all standard objects True False 5 / 60 Which automation Tool can Delete records Flows Builder Workflow Process Builder 6 / 60 Data Loader can be used to add, update, delete, or export records just export records just add, and update records 7 / 60 Which one is NOT data-type for custom field Credit-Card information Formula Geolocation 8 / 60 Account teams is available only in Lightning Experience only in Salesforce Classic in both Salesforce Classic and Lightning Experience 9 / 60 The ID field is not displayed on the record detail page, but the ID can be found in the record settings page can be found in the URL can be found in the user records page 10 / 60 Which Chatter-specific licenses are offered by Salesforce? Chatter External, Chatter Free, and Chatter Only Chatter User, Chatter Free, and Chatter Only Chatter External, Chatter Free, and Chatter Internal 11 / 60 Case can have Only 2 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time multiple 'Auto-Response Rules' active at a time 12 / 60 True or false, Campaign Member records can be added to Salesforce using Import Wizard? True False 13 / 60 True or false, Standard fields can be deleted False True 14 / 60 In a summary report type Up to 5 levels of grouping can be used Up to 3 levels of grouping can be used Up to 10 levels of grouping can be used 15 / 60 Flow interviews can be? (select 2) resumed. deleted paused 16 / 60 True or false, Custom fields cannot be deleted False True 17 / 60 Standard Salesforce license include 1,000 Chatter Free licenses 5,000 Chatter Free licenses 50,000 Chatter Free licenses 18 / 60 Salesforce supports mass deletion for the following objects records (select 3) Case Opportunity Product Price book Account 19 / 60 Using Data Export Service. Export can be scheduled weekly or monthly Daily or monthly Daily or weekly 20 / 60 Hierarchical Relationships are only available on the Case object on the User object on the Account and Contact objects 21 / 60 How Case can be created? Manual Creation, Excel-to-Case, Web-to-Case Manual Creation, CSV-to-Case, Web-to-Case Manual Creation, Email-to-Case, Web-to-Case 22 / 60 Deleted records are stored in the Recycle Bin the Local folder the Deleted records folder 23 / 60 Reduction Order is used to (Select 3 options) Cancel the order Reduction in order quantity Change the currency of the total For the return Add new item to the order 24 / 60 How many duplicate cases can be merged to create a master case record? 2 5 3 25 / 60 A Campaign Member can be related to either a Lead or a Contact a User or a Contact a Lead or a User 26 / 60 ID Field in Record is a globally unique, read-only field, and assigned to Standard objects globally unique, read-only field, and assigned to every object globally unique, read-write field, and assigned to Standard objects 27 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, user, or accounts User, contacts, or accounts Leads, contacts, or accounts 28 / 60 A Pricebook is a Salesforce object that stores the list of prices that stores one product and the associate prices that stores the set of products and their associate prices 29 / 60 Using Sales Dialer Users can store up to 100 voicemail messages store up to 20 voicemail messages store up to 50 voicemail messages 30 / 60 Which answer is NOT Product Schedules option? A quantity schedule A sale schedule A revenue schedule 31 / 60 Making fields required is Object Validation Rules System Validation Rules Field Validation Rules 32 / 60 Lightning Sync can be configured to sync contacts and events between Gmail and Salesforce Linkedin and Salesforce Outlook and Salesforce 33 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Comments Case Feed Case Emails Case Screan Case Builder 34 / 60 Report data(Records) can be exported in Just in CSV format Just in XLS format CSV or XLS format 35 / 60 Supported Approval Process Actions are (Select 2) Email Alerts Outbound Messages Delete records 36 / 60 How many Custom Opportunity Split Types can be defined? 6 10 3 37 / 60 A flow can be created by in Flows page from app launcher by clicking on the New Flow Button in Flows page in Setup by clicking on the New Flow Button in Flows page from User record page by clicking on the New Flow Button 38 / 60 Validation rules based on the REGEX formula function can be used to concatenate inputs hidden input value enforce formatting of input 39 / 60 A product record can be added to an Opportunity, Quote, Order, or Service Contract an Sale, Order item, Order, or Service Contract an Account, Contact, Order, or Service Contract 40 / 60 Dialer users with the voicemail drop feature can store up to 15 prerecorded voicemail messages 20 prerecorded voicemail messages. 10 prerecorded voicemail messages. 41 / 60 Which automation Tool can update any record? Workflow and Flows Builder Flows Builder Process Builder 42 / 60 Case Feed Item can be marked view or read/write marked read only or read/write marked public or private 43 / 60 Case Macro actions include Replace field values Create report Create user 44 / 60 Name Field can be Auto-Number Or Text field Number Text field 45 / 60 Cases can be created from Report, web, chat, or phone. email, web, chat, or phone. email, web, chat, or report. 46 / 60 Select 3 AppExchange Solutions Apps, Flows & Community Templates Silver packages Premium Packages Managed Packages Unmanaged Packages 47 / 60 A Big Deal Alert can be created from Company informations page the Big Deal Alert list page the Big Deal Alert page in Setup 48 / 60 The ID size is Just 15-charactercase-sensitive Just 18-charactercase-insensitive 15-charactercase-sensitive Or 18-charactercase-insensitive 49 / 60 Which automation Tool can Post to Chatter? Process Builder and Workflow Workflow and Flows Builder Process Builder and Flows Builder 50 / 60 Which Type is not Salesforce Business Processes? Case process Support process Lead process 51 / 60 Roll-up summary fields are defined on the master object Not on the child object the child object Not on the master object the master object or the child object 52 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ quick action ‘Email’ button action 53 / 60 Custom fields cannot be deleted if they are used in report they are reference in a formula field they have data 54 / 60 Individual calendars can be read-only or public shared or hidden private or public 55 / 60 Select 3 Types of Formula Fields URL Id Number Text Date 56 / 60 Which of the next options are Report Formats Tabular, Summary, Matrix, and Joined Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Hierarchical, and Joined 57 / 60 True or false, Salesforce records can be viewed from Microsoft Outlook? True False 58 / 60 Each Case Auto-Response Rules can have multiple rule entries. can have maximum of 3 rule entries. can have one rule entrie. 59 / 60 The following updates appear on the Home page Assistant section: (Select 3) Opportunities with no activity in 30 days Leads assigned to you this week Opportunities with overdue tasks Leads assigned to you today Opportunities with no activity in 10 days 60 / 60 In Data Loader Import and Export of records is done via xlsx files CSV files CSV and xlsx files Your score is The average score is 80% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook
