Category: Salesforce Administrator Certification

You can access the Lightning App Builder from Setup by entering Lightning App Builder in the Quick Find box and then selecting Lightning App Builder.

 For public groups, from Setup, in the Quick Find box, enter Public Groups, then select Public Groups.

In Salesforce Classic: For Lightning Experience: 1. Click on the Gear Icon 2. Click “Setup” 3. In the Quick Find box, enter “Roles” 4. Click “Roles” 5. Click on “Set Up Roles” 6. Click “Expand All” 7. Under the Role you prefer, click on “Add Role” 8. Fill up the Label, Role Name and select […]

Edit Page Layout to Rearrange Fields in Salesforce Essentials

From Setup, in the Quick Find box, enter Health Check , and then select Health Check. 

Classic 1. Click Your Name | Setup | Company Profile | Business Hours2. Click New Business Hours and create the business hours setting 3. Remember to Click Active to allow users to associate the business hours with cases and escalation rules. [Click Active again to deactivate the business hours. You cannot delete business hours.] 4. Optionally, click […]