11 Salesforce Administrator Certification – Practice Exam 2 1 / 60 True or false, Data Loader can only be accessed by system administrators? True False 2 / 60 For Salesforce Org, Web-to-Case Can capture up to 10000 cases a day 5000 cases a day 1000 cases a day 3 / 60 Which automation Tool can Delete records Process Builder Workflow Flows Builder 4 / 60 Where the Admin can find the unique Salesforce Org ID Company Information page Is Confidential information User setting page 5 / 60 The Lightning app navigation bar can contain (Select 3) Object management tab Setup tab Lightning component tabs Visualforce tabs Web tabs 6 / 60 From the next list select 3 Health Check Scores 35% and below = Very Poor 80% and above = Excellent 70%–79% = Good 90% and above = Excellent 54% and below = Very Poor 7 / 60 Deleted records are stored for 60 days. 15 days. 120 days. 8 / 60 Using Data Export Service. Export can be scheduled Daily or monthly Daily or weekly weekly or monthly 9 / 60 A Campaign Member can be related to either a Lead or a User a User or a Contact a Lead or a Contact 10 / 60 Which features are available in Service Console? Select 3 Product list Chat Case feed Macros Case Score 11 / 60 Which features can Admin use to control Object permission? (select 2) OWD(Organization Wide Default) Settings Profiles Roles Permission Sets 12 / 60 Standard Salesforce license include 1,000 Chatter Free licenses 5,000 Chatter Free licenses 50,000 Chatter Free licenses 13 / 60 Dialer users with the voicemail drop feature can store up to 10 prerecorded voicemail messages. 15 prerecorded voicemail messages 20 prerecorded voicemail messages. 14 / 60 Lightning Sync can be configured to sync contacts and events between Gmail and Salesforce Linkedin and Salesforce Outlook and Salesforce 15 / 60 Sales Paths can NOT be defined for Cases Leads Opportunities 16 / 60 A picklist can use custom values or values from a global set just custom values just values from a global set 17 / 60 Where the admin can see the Total used, and remaining licenses? Company Information page. Licenses Information page. Contract Information page. 18 / 60 Which information in 'Locale settings' controls the Language and format? select 3 Date and time Password minimum size Currency Number fields Login history 19 / 60 The Login History page in the Setup shows The list of blocked Ip address The list of trusted Ip address The login history of all users 20 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Screan Case Emails Case Comments Case Builder Case Feed 21 / 60 In Salesforce converting a Lead will allow users to create new or choose existing User, Contacts, and Opportunities. Accounts, Contacts, and Opportunities. Case, Contacts, and Opportunities. 22 / 60 The minimum password length can be set to a value Between 10 and 50 characters. Between 5 and 50 characters. Between 3 and 50 characters. 23 / 60 Defining custom fiscal years will impacts Forecasts, reports, and quotas Forecasts, reports, and orders Forecasts, reports and dashboards 24 / 60 A many-to-many relationship is implemented via the use of a Standard object the use of a many-to-many object the use of a junction object 25 / 60 True or false, The role hierarchy allows additional access when the object OWD setting is set to more restrictive than Public Read/Write True False 26 / 60 Flow interviews can be? (select 2) deleted resumed. paused 27 / 60 True or false, A product can have multiple list prices in different currencies? False True 28 / 60 Custom fields cannot be deleted if they have data they are used in report they are reference in a formula field 29 / 60 A Big Deal Alert can be created from the Big Deal Alert list page Company informations page the Big Deal Alert page in Setup 30 / 60 A flow can be created by in Flows page in Setup by clicking on the New Flow Button in Flows page from app launcher by clicking on the New Flow Button in Flows page from User record page by clicking on the New Flow Button 31 / 60 Paths can be defined for (Select 3 options) Solution Opportunities Custom Objects Case Leads 32 / 60 In Salesforce Enterprise edition Admin can create Up to 200 custom objects Up to 100 custom objects Up to 2000 custom objects 33 / 60 Salesforce supports mass deletion for the following objects records (select 3) Case Opportunity Product Price book Account 34 / 60 Data Loader can be used to just add, and update records add, update, delete, or export records just export records 35 / 60 The ID size is Just 18-charactercase-insensitive 15-charactercase-sensitive Or 18-charactercase-insensitive Just 15-charactercase-sensitive 36 / 60 True or False, a permission set can be optionally configured to expire on a specified date? True False 37 / 60 Which fields are mandatory when an element is added to flow Label and Description Label and API Name Description and API Name 38 / 60 A Pricebook is a Salesforce object that stores the set of products and their associate prices that stores the list of prices that stores one product and the associate prices 39 / 60 How many users can be added at one time? 100 10 200 40 / 60 Password policies can be edited for Each type of Account Each type of User Each type of profile 41 / 60 Approval Processes can be created for: Just Standard objects Custom objects and Standard objects Just Custom objects 42 / 60 Which of the next options are Report Formats Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Hierarchical, and Joined Tabular, Summary, Matrix, and Joined 43 / 60 The Lightning app can be configured to support desktop, phone, or both devices. just phone just desktop 44 / 60 AppExchange can be installed in just in sandboxes sandboxes or production environments just in production environments 45 / 60 Which object records can be added to a campaign as a ‘Member’? User, contacts, or accounts Leads, user, or accounts Leads, contacts, or accounts 46 / 60 How Admin can Control User Access to Fields? Select 2 options Manual Sharing Sharing Roles Field-Level Security Page Layouts 47 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ button action ‘Email’ quick action 48 / 60 How many duplicate cases can be merged to create a master case record? 2 3 5 49 / 60 Required fields are marked with red background red text color asterisks * 50 / 60 How many records can be selected in a list view to perform mass updates in Lightning Experience? 500 20 100 51 / 60 To use Outlook Integration, the Salesforce plugin can be downloaded from Microsoft AppSource App Store Play Store 52 / 60 If your Org Health Check Score is 0%–33% you should Contact Salesforce support Review Health Check periodically to remediate risks Remediate high risks immediately 53 / 60 Actions in Process Builder types are Scheduled Asynchrone Immediate Synchrone 54 / 60 Which Type is not Salesforce Business Processes? Support process Case process Lead process 55 / 60 In the Report Builder which tools can be used to customize report data Rows Filters Report Filters Summary Formula Summary Fields Concatenation Fields 56 / 60 How records can be shared in salesforce (select 2) Permission Sets Profiles Manual Sharing Sharing roles 57 / 60 Case can have Only 2 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time multiple 'Auto-Response Rules' active at a time 58 / 60 A list of trusted IP addresses can be defined for Profile Salesforce Org User 59 / 60 True or false, Standard fields can be deleted False True 60 / 60 In Setup in which section admin can setup custom domain My Domain Salesforce Domain Domain Setup Your score is The average score is 69% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook
