11 Salesforce Administrator Certification – Practice Exam 2 1 / 60 The Lightning app can be configured to support desktop, phone, or both devices. just desktop just phone 2 / 60 The minimum password length can be set to a value Between 3 and 50 characters. Between 5 and 50 characters. Between 10 and 50 characters. 3 / 60 Which Type is not Salesforce Business Processes? Lead process Support process Case process 4 / 60 For Salesforce Org, Web-to-Case Can capture up to 1000 cases a day 5000 cases a day 10000 cases a day 5 / 60 Where the admin can see the Total used, and remaining licenses? Company Information page. Contract Information page. Licenses Information page. 6 / 60 True or False, a permission set can be optionally configured to expire on a specified date? False True 7 / 60 Using Data Export Service. Export can be scheduled Daily or monthly weekly or monthly Daily or weekly 8 / 60 A Campaign Member can be related to either a User or a Contact a Lead or a Contact a Lead or a User 9 / 60 Lightning Sync can be configured to sync contacts and events between Gmail and Salesforce Linkedin and Salesforce Outlook and Salesforce 10 / 60 Paths can be defined for (Select 3 options) Solution Case Leads Custom Objects Opportunities 11 / 60 The ID size is 15-charactercase-sensitive Or 18-charactercase-insensitive Just 18-charactercase-insensitive Just 15-charactercase-sensitive 12 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Feed Case Emails Case Builder Case Screan Case Comments 13 / 60 Which features can Admin use to control Object permission? (select 2) Profiles Permission Sets OWD(Organization Wide Default) Settings Roles 14 / 60 True or false, Standard fields can be deleted True False 15 / 60 A many-to-many relationship is implemented via the use of a many-to-many object the use of a Standard object the use of a junction object 16 / 60 A Big Deal Alert can be created from the Big Deal Alert page in Setup Company informations page the Big Deal Alert list page 17 / 60 True or false, Data Loader can only be accessed by system administrators? True False 18 / 60 In the Report Builder which tools can be used to customize report data Rows Filters Summary Formula Summary Fields Report Filters Concatenation Fields 19 / 60 Case can have multiple 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time Only 2 'Auto-Response Rules' active at a time 20 / 60 How many records can be selected in a list view to perform mass updates in Lightning Experience? 500 100 20 21 / 60 Defining custom fiscal years will impacts Forecasts, reports, and quotas Forecasts, reports and dashboards Forecasts, reports, and orders 22 / 60 In Salesforce converting a Lead will allow users to create new or choose existing Case, Contacts, and Opportunities. User, Contacts, and Opportunities. Accounts, Contacts, and Opportunities. 23 / 60 True or false, A product can have multiple list prices in different currencies? False True 24 / 60 How records can be shared in salesforce (select 2) Permission Sets Profiles Sharing roles Manual Sharing 25 / 60 Which information in 'Locale settings' controls the Language and format? select 3 Date and time Number fields Currency Password minimum size Login history 26 / 60 Flow interviews can be? (select 2) paused deleted resumed. 27 / 60 How many duplicate cases can be merged to create a master case record? 2 3 5 28 / 60 A flow can be created by in Flows page in Setup by clicking on the New Flow Button in Flows page from User record page by clicking on the New Flow Button in Flows page from app launcher by clicking on the New Flow Button 29 / 60 In Salesforce Enterprise edition Admin can create Up to 100 custom objects Up to 200 custom objects Up to 2000 custom objects 30 / 60 The Login History page in the Setup shows The list of trusted Ip address The login history of all users The list of blocked Ip address 31 / 60 How many users can be added at one time? 10 100 200 32 / 60 Custom fields cannot be deleted if they are used in report they are reference in a formula field they have data 33 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, user, or accounts User, contacts, or accounts Leads, contacts, or accounts 34 / 60 A list of trusted IP addresses can be defined for Profile Salesforce Org User 35 / 60 Which fields are mandatory when an element is added to flow Description and API Name Label and Description Label and API Name 36 / 60 Which of the next options are Report Formats Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Matrix, and Joined Tabular, Summary, Hierarchical, and Joined 37 / 60 Standard Salesforce license include 50,000 Chatter Free licenses 5,000 Chatter Free licenses 1,000 Chatter Free licenses 38 / 60 A picklist can use just custom values custom values or values from a global set just values from a global set 39 / 60 From the next list select 3 Health Check Scores 35% and below = Very Poor 54% and below = Very Poor 90% and above = Excellent 70%–79% = Good 80% and above = Excellent 40 / 60 Approval Processes can be created for: Custom objects and Standard objects Just Custom objects Just Standard objects 41 / 60 Sales Paths can NOT be defined for Leads Opportunities Cases 42 / 60 A Pricebook is a Salesforce object that stores the set of products and their associate prices that stores the list of prices that stores one product and the associate prices 43 / 60 To use Outlook Integration, the Salesforce plugin can be downloaded from Play Store Microsoft AppSource App Store 44 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ button action ‘Email’ quick action 45 / 60 Where the Admin can find the unique Salesforce Org ID Company Information page Is Confidential information User setting page 46 / 60 Required fields are marked with red text color red background asterisks * 47 / 60 Which automation Tool can Delete records Workflow Flows Builder Process Builder 48 / 60 Password policies can be edited for Each type of profile Each type of Account Each type of User 49 / 60 Salesforce supports mass deletion for the following objects records (select 3) Product Price book Account Case Opportunity 50 / 60 If your Org Health Check Score is 0%–33% you should Contact Salesforce support Remediate high risks immediately Review Health Check periodically to remediate risks 51 / 60 Data Loader can be used to add, update, delete, or export records just export records just add, and update records 52 / 60 Deleted records are stored for 15 days. 60 days. 120 days. 53 / 60 The Lightning app navigation bar can contain (Select 3) Lightning component tabs Visualforce tabs Web tabs Object management tab Setup tab 54 / 60 True or false, The role hierarchy allows additional access when the object OWD setting is set to more restrictive than Public Read/Write False True 55 / 60 Actions in Process Builder types are Asynchrone Synchrone Scheduled Immediate 56 / 60 AppExchange can be installed in just in sandboxes sandboxes or production environments just in production environments 57 / 60 Which features are available in Service Console? Select 3 Case Score Product list Case feed Macros Chat 58 / 60 Dialer users with the voicemail drop feature can store up to 20 prerecorded voicemail messages. 10 prerecorded voicemail messages. 15 prerecorded voicemail messages 59 / 60 In Setup in which section admin can setup custom domain My Domain Salesforce Domain Domain Setup 60 / 60 How Admin can Control User Access to Fields? Select 2 options Page Layouts Manual Sharing Sharing Roles Field-Level Security Your score is The average score is 69% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook
