11 Salesforce Administrator Certification – Practice Exam 2 1 / 60 A Campaign Member can be related to either a Lead or a User a Lead or a Contact a User or a Contact 2 / 60 Sales Paths can NOT be defined for Opportunities Cases Leads 3 / 60 True or False, a permission set can be optionally configured to expire on a specified date? False True 4 / 60 In the Report Builder which tools can be used to customize report data Summary Fields Summary Formula Rows Filters Report Filters Concatenation Fields 5 / 60 Which features are available in Service Console? Select 3 Chat Case feed Case Score Product list Macros 6 / 60 Which Type is not Salesforce Business Processes? Support process Case process Lead process 7 / 60 A Big Deal Alert can be created from the Big Deal Alert list page the Big Deal Alert page in Setup Company informations page 8 / 60 Lightning Sync can be configured to sync contacts and events between Outlook and Salesforce Gmail and Salesforce Linkedin and Salesforce 9 / 60 From the next list select 3 Health Check Scores 90% and above = Excellent 54% and below = Very Poor 70%–79% = Good 80% and above = Excellent 35% and below = Very Poor 10 / 60 AppExchange can be installed in just in production environments sandboxes or production environments just in sandboxes 11 / 60 Data Loader can be used to just export records add, update, delete, or export records just add, and update records 12 / 60 The Login History page in the Setup shows The list of blocked Ip address The list of trusted Ip address The login history of all users 13 / 60 The Lightning app can be configured to support just desktop desktop, phone, or both devices. just phone 14 / 60 A flow can be created by in Flows page from User record page by clicking on the New Flow Button in Flows page from app launcher by clicking on the New Flow Button in Flows page in Setup by clicking on the New Flow Button 15 / 60 Which of the next options are Report Formats Tabular, Summary, Matrix, and Joined Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Hierarchical, and Joined 16 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ button action ‘Email’ quick action 17 / 60 Actions in Process Builder types are Synchrone Immediate Asynchrone Scheduled 18 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, user, or accounts User, contacts, or accounts Leads, contacts, or accounts 19 / 60 In Salesforce Enterprise edition Admin can create Up to 2000 custom objects Up to 100 custom objects Up to 200 custom objects 20 / 60 Salesforce supports mass deletion for the following objects records (select 3) Account Product Opportunity Case Price book 21 / 60 True or false, The role hierarchy allows additional access when the object OWD setting is set to more restrictive than Public Read/Write False True 22 / 60 A list of trusted IP addresses can be defined for Profile Salesforce Org User 23 / 60 Case can have multiple 'Auto-Response Rules' active at a time Only 2 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time 24 / 60 The ID size is Just 15-charactercase-sensitive 15-charactercase-sensitive Or 18-charactercase-insensitive Just 18-charactercase-insensitive 25 / 60 How Admin can Control User Access to Fields? Select 2 options Page Layouts Field-Level Security Sharing Roles Manual Sharing 26 / 60 The minimum password length can be set to a value Between 5 and 50 characters. Between 10 and 50 characters. Between 3 and 50 characters. 27 / 60 Standard Salesforce license include 50,000 Chatter Free licenses 1,000 Chatter Free licenses 5,000 Chatter Free licenses 28 / 60 How many users can be added at one time? 200 100 10 29 / 60 Which automation Tool can Delete records Flows Builder Process Builder Workflow 30 / 60 Custom fields cannot be deleted if they are used in report they are reference in a formula field they have data 31 / 60 For Salesforce Org, Web-to-Case Can capture up to 5000 cases a day 10000 cases a day 1000 cases a day 32 / 60 In Salesforce converting a Lead will allow users to create new or choose existing Case, Contacts, and Opportunities. Accounts, Contacts, and Opportunities. User, Contacts, and Opportunities. 33 / 60 Required fields are marked with red background asterisks * red text color 34 / 60 A many-to-many relationship is implemented via the use of a Standard object the use of a many-to-many object the use of a junction object 35 / 60 How records can be shared in salesforce (select 2) Permission Sets Profiles Manual Sharing Sharing roles 36 / 60 True or false, A product can have multiple list prices in different currencies? False True 37 / 60 Deleted records are stored for 120 days. 15 days. 60 days. 38 / 60 Where the Admin can find the unique Salesforce Org ID User setting page Company Information page Is Confidential information 39 / 60 Approval Processes can be created for: Just Standard objects Custom objects and Standard objects Just Custom objects 40 / 60 How many records can be selected in a list view to perform mass updates in Lightning Experience? 500 100 20 41 / 60 Defining custom fiscal years will impacts Forecasts, reports, and orders Forecasts, reports and dashboards Forecasts, reports, and quotas 42 / 60 A picklist can use just values from a global set custom values or values from a global set just custom values 43 / 60 Where the admin can see the Total used, and remaining licenses? Licenses Information page. Contract Information page. Company Information page. 44 / 60 Password policies can be edited for Each type of User Each type of profile Each type of Account 45 / 60 True or false, Standard fields can be deleted False True 46 / 60 The Lightning app navigation bar can contain (Select 3) Web tabs Visualforce tabs Setup tab Lightning component tabs Object management tab 47 / 60 Dialer users with the voicemail drop feature can store up to 15 prerecorded voicemail messages 10 prerecorded voicemail messages. 20 prerecorded voicemail messages. 48 / 60 Which fields are mandatory when an element is added to flow Label and Description Label and API Name Description and API Name 49 / 60 To use Outlook Integration, the Salesforce plugin can be downloaded from App Store Microsoft AppSource Play Store 50 / 60 Flow interviews can be? (select 2) resumed. deleted paused 51 / 60 A Pricebook is a Salesforce object that stores the set of products and their associate prices that stores one product and the associate prices that stores the list of prices 52 / 60 If your Org Health Check Score is 0%–33% you should Remediate high risks immediately Review Health Check periodically to remediate risks Contact Salesforce support 53 / 60 Which information in 'Locale settings' controls the Language and format? select 3 Number fields Date and time Login history Password minimum size Currency 54 / 60 Paths can be defined for (Select 3 options) Leads Custom Objects Solution Case Opportunities 55 / 60 Which features can Admin use to control Object permission? (select 2) OWD(Organization Wide Default) Settings Roles Permission Sets Profiles 56 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Emails Case Builder Case Screan Case Comments Case Feed 57 / 60 Using Data Export Service. Export can be scheduled weekly or monthly Daily or monthly Daily or weekly 58 / 60 How many duplicate cases can be merged to create a master case record? 5 3 2 59 / 60 True or false, Data Loader can only be accessed by system administrators? True False 60 / 60 In Setup in which section admin can setup custom domain Salesforce Domain My Domain Domain Setup Your score is The average score is 69% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook