11 Salesforce Administrator Certification – Practice Exam 2 1 / 60 Password policies can be edited for Each type of profile Each type of User Each type of Account 2 / 60 How many duplicate cases can be merged to create a master case record? 2 3 5 3 / 60 Where the Admin can find the unique Salesforce Org ID Company Information page Is Confidential information User setting page 4 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Screan Case Comments Case Feed Case Builder Case Emails 5 / 60 Using Data Export Service. Export can be scheduled weekly or monthly Daily or monthly Daily or weekly 6 / 60 Defining custom fiscal years will impacts Forecasts, reports, and quotas Forecasts, reports, and orders Forecasts, reports and dashboards 7 / 60 Which Type is not Salesforce Business Processes? Case process Lead process Support process 8 / 60 Which features can Admin use to control Object permission? (select 2) Permission Sets OWD(Organization Wide Default) Settings Roles Profiles 9 / 60 Which information in 'Locale settings' controls the Language and format? select 3 Currency Password minimum size Number fields Date and time Login history 10 / 60 Which features are available in Service Console? Select 3 Macros Product list Case Score Chat Case feed 11 / 60 Data Loader can be used to just add, and update records add, update, delete, or export records just export records 12 / 60 Sales Paths can NOT be defined for Cases Leads Opportunities 13 / 60 Which automation Tool can Delete records Process Builder Flows Builder Workflow 14 / 60 True or false, Standard fields can be deleted True False 15 / 60 Where the admin can see the Total used, and remaining licenses? Contract Information page. Company Information page. Licenses Information page. 16 / 60 How many users can be added at one time? 10 200 100 17 / 60 A list of trusted IP addresses can be defined for Salesforce Org Profile User 18 / 60 From the next list select 3 Health Check Scores 54% and below = Very Poor 80% and above = Excellent 90% and above = Excellent 35% and below = Very Poor 70%–79% = Good 19 / 60 A Campaign Member can be related to either a Lead or a User a Lead or a Contact a User or a Contact 20 / 60 A many-to-many relationship is implemented via the use of a many-to-many object the use of a Standard object the use of a junction object 21 / 60 True or false, The role hierarchy allows additional access when the object OWD setting is set to more restrictive than Public Read/Write True False 22 / 60 The Login History page in the Setup shows The list of trusted Ip address The login history of all users The list of blocked Ip address 23 / 60 Which fields are mandatory when an element is added to flow Label and Description Description and API Name Label and API Name 24 / 60 Which of the next options are Report Formats Tabular, Summary, Hierarchical, and Joined Tabular, Summary, Matrix, and Joined Tabular, Summary, Matrix, and Hierarchical 25 / 60 True or False, a permission set can be optionally configured to expire on a specified date? False True 26 / 60 Dialer users with the voicemail drop feature can store up to 10 prerecorded voicemail messages. 20 prerecorded voicemail messages. 15 prerecorded voicemail messages 27 / 60 True or false, A product can have multiple list prices in different currencies? False True 28 / 60 Lightning Sync can be configured to sync contacts and events between Outlook and Salesforce Linkedin and Salesforce Gmail and Salesforce 29 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ quick action ‘Email’ button action 30 / 60 In Salesforce converting a Lead will allow users to create new or choose existing Case, Contacts, and Opportunities. Accounts, Contacts, and Opportunities. User, Contacts, and Opportunities. 31 / 60 Standard Salesforce license include 50,000 Chatter Free licenses 1,000 Chatter Free licenses 5,000 Chatter Free licenses 32 / 60 If your Org Health Check Score is 0%–33% you should Contact Salesforce support Review Health Check periodically to remediate risks Remediate high risks immediately 33 / 60 The ID size is Just 15-charactercase-sensitive Just 18-charactercase-insensitive 15-charactercase-sensitive Or 18-charactercase-insensitive 34 / 60 Which object records can be added to a campaign as a ‘Member’? User, contacts, or accounts Leads, user, or accounts Leads, contacts, or accounts 35 / 60 A Pricebook is a Salesforce object that stores the set of products and their associate prices that stores the list of prices that stores one product and the associate prices 36 / 60 In the Report Builder which tools can be used to customize report data Summary Formula Summary Fields Concatenation Fields Report Filters Rows Filters 37 / 60 AppExchange can be installed in sandboxes or production environments just in sandboxes just in production environments 38 / 60 True or false, Data Loader can only be accessed by system administrators? False True 39 / 60 A picklist can use just values from a global set custom values or values from a global set just custom values 40 / 60 A flow can be created by in Flows page from app launcher by clicking on the New Flow Button in Flows page in Setup by clicking on the New Flow Button in Flows page from User record page by clicking on the New Flow Button 41 / 60 Custom fields cannot be deleted if they are used in report they are reference in a formula field they have data 42 / 60 The minimum password length can be set to a value Between 5 and 50 characters. Between 3 and 50 characters. Between 10 and 50 characters. 43 / 60 Approval Processes can be created for: Just Standard objects Custom objects and Standard objects Just Custom objects 44 / 60 How many records can be selected in a list view to perform mass updates in Lightning Experience? 500 20 100 45 / 60 In Salesforce Enterprise edition Admin can create Up to 2000 custom objects Up to 100 custom objects Up to 200 custom objects 46 / 60 Deleted records are stored for 120 days. 60 days. 15 days. 47 / 60 The Lightning app navigation bar can contain (Select 3) Setup tab Lightning component tabs Web tabs Object management tab Visualforce tabs 48 / 60 Salesforce supports mass deletion for the following objects records (select 3) Price book Account Case Product Opportunity 49 / 60 Paths can be defined for (Select 3 options) Custom Objects Case Opportunities Solution Leads 50 / 60 Required fields are marked with red background asterisks * red text color 51 / 60 Actions in Process Builder types are Scheduled Synchrone Asynchrone Immediate 52 / 60 In Setup in which section admin can setup custom domain My Domain Salesforce Domain Domain Setup 53 / 60 How Admin can Control User Access to Fields? Select 2 options Manual Sharing Sharing Roles Page Layouts Field-Level Security 54 / 60 A Big Deal Alert can be created from Company informations page the Big Deal Alert page in Setup the Big Deal Alert list page 55 / 60 For Salesforce Org, Web-to-Case Can capture up to 5000 cases a day 1000 cases a day 10000 cases a day 56 / 60 Flow interviews can be? (select 2) deleted paused resumed. 57 / 60 The Lightning app can be configured to support just phone just desktop desktop, phone, or both devices. 58 / 60 Case can have multiple 'Auto-Response Rules' active at a time Only 2 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time 59 / 60 How records can be shared in salesforce (select 2) Profiles Sharing roles Manual Sharing Permission Sets 60 / 60 To use Outlook Integration, the Salesforce plugin can be downloaded from Microsoft AppSource App Store Play Store Your score is The average score is 69% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook
