3 Salesforce Administrator Certification – Practice Exam 3 1 / 60 Flow interviews can be? (select 2) paused deleted resumed. 2 / 60 Supported Approval Process Actions are (Select 2) Delete records Outbound Messages Email Alerts 3 / 60 Using Sales Dialer Users can store up to 20 voicemail messages store up to 100 voicemail messages store up to 50 voicemail messages 4 / 60 Roll-up summary fields are defined on the master object Not on the child object the child object Not on the master object the master object or the child object 5 / 60 In Data Loader Import and Export of records is done via xlsx files CSV and xlsx files CSV files 6 / 60 True or false, Salesforce records can be viewed from Microsoft Outlook? False True 7 / 60 Select 3 Types of Formula Fields Text Id URL Date Number 8 / 60 A Campaign Member can be related to either a Lead or a Contact a User or a Contact a Lead or a User 9 / 60 How Case can be created? Manual Creation, Email-to-Case, Web-to-Case Manual Creation, CSV-to-Case, Web-to-Case Manual Creation, Excel-to-Case, Web-to-Case 10 / 60 Custom fields cannot be deleted if they are reference in a formula field they are used in report they have data 11 / 60 Name Field can be Text field Auto-Number Or Text field Number 12 / 60 Which automation Tool can Post to Chatter? Workflow and Flows Builder Process Builder and Workflow Process Builder and Flows Builder 13 / 60 Deleted records are stored in the Local folder the Deleted records folder the Recycle Bin 14 / 60 True or false, Campaign Member records can be added to Salesforce using Import Wizard? True False 15 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, user, or accounts Leads, contacts, or accounts User, contacts, or accounts 16 / 60 A flow can be created by in Flows page from User record page by clicking on the New Flow Button in Flows page from app launcher by clicking on the New Flow Button in Flows page in Setup by clicking on the New Flow Button 17 / 60 True or false, The Mass Transfer tool does NOT support all standard objects True False 18 / 60 Lightning Sync can be configured to sync contacts and events between Linkedin and Salesforce Gmail and Salesforce Outlook and Salesforce 19 / 60 True or false, Standard fields can be deleted False True 20 / 60 Making fields required is System Validation Rules Object Validation Rules Field Validation Rules 21 / 60 Each Case escalation rule entry can have up to 10 escalation actions 5 escalation actions 3 escalation actions 22 / 60 The following updates appear on the Home page Assistant section: (Select 3) Leads assigned to you this week Opportunities with no activity in 10 days Opportunities with overdue tasks Opportunities with no activity in 30 days Leads assigned to you today 23 / 60 Case Feed Item can be marked public or private marked view or read/write marked read only or read/write 24 / 60 Which answer is NOT Product Schedules option? A sale schedule A quantity schedule A revenue schedule 25 / 60 The ID field is not displayed on the record detail page, but the ID can be found in the record settings page can be found in the user records page can be found in the URL 26 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Feed Case Screan Case Emails Case Comments Case Builder 27 / 60 Which automation Tool can update any record? Workflow and Flows Builder Process Builder Flows Builder 28 / 60 Dialer users with the voicemail drop feature can store up to 15 prerecorded voicemail messages 10 prerecorded voicemail messages. 20 prerecorded voicemail messages. 29 / 60 A Pricebook is a Salesforce object that stores the set of products and their associate prices that stores the list of prices that stores one product and the associate prices 30 / 60 Which one is NOT data-type for custom field Credit-Card information Geolocation Formula 31 / 60 A product record can be added to an Account, Contact, Order, or Service Contract an Opportunity, Quote, Order, or Service Contract an Sale, Order item, Order, or Service Contract 32 / 60 Cases can be created from Report, web, chat, or phone. email, web, chat, or report. email, web, chat, or phone. 33 / 60 The running instance of a flow is called a ‘flow interview’ a ‘flow execution’ a ‘flow run’ 34 / 60 True or false, Custom fields cannot be deleted False True 35 / 60 Case Macro actions include Replace field values Create user Create report 36 / 60 Which Type is not Salesforce Business Processes? Support process Case process Lead process 37 / 60 Using Data Export Service. Export can be scheduled weekly or monthly Daily or monthly Daily or weekly 38 / 60 Standard Salesforce license include 50,000 Chatter Free licenses 5,000 Chatter Free licenses 1,000 Chatter Free licenses 39 / 60 Salesforce supports mass deletion for the following objects records (select 3) Price book Account Case Product Opportunity 40 / 60 Which of the next options are Report Formats Tabular, Summary, Hierarchical, and Joined Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Matrix, and Joined 41 / 60 Case can have Only 1 'Auto-Response Rules' active at a time Only 2 'Auto-Response Rules' active at a time multiple 'Auto-Response Rules' active at a time 42 / 60 A Big Deal Alert can be created from the Big Deal Alert list page Company informations page the Big Deal Alert page in Setup 43 / 60 Account teams is available in both Salesforce Classic and Lightning Experience only in Salesforce Classic only in Lightning Experience 44 / 60 ID Field in Record is a globally unique, read-only field, and assigned to every object globally unique, read-write field, and assigned to Standard objects globally unique, read-only field, and assigned to Standard objects 45 / 60 Validation rules based on the REGEX formula function can be used to enforce formatting of input hidden input value concatenate inputs 46 / 60 Which Chatter-specific licenses are offered by Salesforce? Chatter External, Chatter Free, and Chatter Internal Chatter User, Chatter Free, and Chatter Only Chatter External, Chatter Free, and Chatter Only 47 / 60 How many duplicate cases can be merged to create a master case record? 2 3 5 48 / 60 Individual calendars can be shared or hidden read-only or public private or public 49 / 60 Data Loader can be used to add, update, delete, or export records just add, and update records just export records 50 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ quick action ‘Email’ button action ‘Email’ send action 51 / 60 Each Case Auto-Response Rules can have multiple rule entries. can have one rule entrie. can have maximum of 3 rule entries. 52 / 60 Report data(Records) can be exported in Just in XLS format CSV or XLS format Just in CSV format 53 / 60 In a summary report type Up to 3 levels of grouping can be used Up to 10 levels of grouping can be used Up to 5 levels of grouping can be used 54 / 60 How many Custom Opportunity Split Types can be defined? 10 6 3 55 / 60 Select 3 AppExchange Solutions Unmanaged Packages Premium Packages Apps, Flows & Community Templates Silver packages Managed Packages 56 / 60 Hierarchical Relationships are only available on the Account and Contact objects on the User object on the Case object 57 / 60 Which automation Tool can Delete records Flows Builder Workflow Process Builder 58 / 60 Reduction Order is used to (Select 3 options) Reduction in order quantity Cancel the order For the return Add new item to the order Change the currency of the total 59 / 60 The ID size is Just 15-charactercase-sensitive 15-charactercase-sensitive Or 18-charactercase-insensitive Just 18-charactercase-insensitive 60 / 60 standard Salesforce license currently include 5000 Chatter External licenses. 100 Chatter External licenses 500 Chatter External licenses. Your score is The average score is 80% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook
