3 Salesforce Administrator Certification – Practice Exam 3 1 / 60 Roll-up summary fields are defined on the master object Not on the child object the master object or the child object the child object Not on the master object 2 / 60 The ID size is Just 18-charactercase-insensitive Just 15-charactercase-sensitive 15-charactercase-sensitive Or 18-charactercase-insensitive 3 / 60 How Case can be created? Manual Creation, CSV-to-Case, Web-to-Case Manual Creation, Excel-to-Case, Web-to-Case Manual Creation, Email-to-Case, Web-to-Case 4 / 60 A flow can be created by in Flows page from User record page by clicking on the New Flow Button in Flows page from app launcher by clicking on the New Flow Button in Flows page in Setup by clicking on the New Flow Button 5 / 60 In Data Loader Import and Export of records is done via CSV and xlsx files CSV files xlsx files 6 / 60 Which Type is not Salesforce Business Processes? Lead process Support process Case process 7 / 60 Select 3 Types of Formula Fields Text Number Id URL Date 8 / 60 A product record can be added to an Opportunity, Quote, Order, or Service Contract an Account, Contact, Order, or Service Contract an Sale, Order item, Order, or Service Contract 9 / 60 Lightning Sync can be configured to sync contacts and events between Linkedin and Salesforce Gmail and Salesforce Outlook and Salesforce 10 / 60 Which automation Tool can update any record? Flows Builder Process Builder Workflow and Flows Builder 11 / 60 Which of the next options are Report Formats Tabular, Summary, Hierarchical, and Joined Tabular, Summary, Matrix, and Hierarchical Tabular, Summary, Matrix, and Joined 12 / 60 Standard Salesforce license include 50,000 Chatter Free licenses 1,000 Chatter Free licenses 5,000 Chatter Free licenses 13 / 60 Deleted records are stored in the Recycle Bin the Local folder the Deleted records folder 14 / 60 True or false, Salesforce records can be viewed from Microsoft Outlook? False True 15 / 60 A Big Deal Alert can be created from Company informations page the Big Deal Alert list page the Big Deal Alert page in Setup 16 / 60 Which automation Tool can Delete records Process Builder Flows Builder Workflow 17 / 60 ID Field in Record is a globally unique, read-only field, and assigned to every object globally unique, read-write field, and assigned to Standard objects globally unique, read-only field, and assigned to Standard objects 18 / 60 How many duplicate cases can be merged to create a master case record? 3 2 5 19 / 60 Which automation Tool can Post to Chatter? Process Builder and Workflow Process Builder and Flows Builder Workflow and Flows Builder 20 / 60 Which answer is NOT Product Schedules option? A sale schedule A revenue schedule A quantity schedule 21 / 60 Case Feed Item can be marked view or read/write marked read only or read/write marked public or private 22 / 60 standard Salesforce license currently include 100 Chatter External licenses 500 Chatter External licenses. 5000 Chatter External licenses. 23 / 60 How many Custom Opportunity Split Types can be defined? 10 6 3 24 / 60 In a summary report type Up to 5 levels of grouping can be used Up to 10 levels of grouping can be used Up to 3 levels of grouping can be used 25 / 60 Case can have multiple 'Auto-Response Rules' active at a time Only 1 'Auto-Response Rules' active at a time Only 2 'Auto-Response Rules' active at a time 26 / 60 Supported Approval Process Actions are (Select 2) Delete records Email Alerts Outbound Messages 27 / 60 Data Loader can be used to add, update, delete, or export records just export records just add, and update records 28 / 60 Using Data Export Service. Export can be scheduled weekly or monthly Daily or weekly Daily or monthly 29 / 60 Individual calendars can be read-only or public shared or hidden private or public 30 / 60 Flow interviews can be? (select 2) deleted resumed. paused 31 / 60 Reduction Order is used to (Select 3 options) For the return Reduction in order quantity Cancel the order Add new item to the order Change the currency of the total 32 / 60 Select 3 AppExchange Solutions Premium Packages Unmanaged Packages Managed Packages Apps, Flows & Community Templates Silver packages 33 / 60 True or false, Custom fields cannot be deleted True False 34 / 60 Name Field can be Auto-Number Or Text field Number Text field 35 / 60 Which one is NOT data-type for custom field Formula Geolocation Credit-Card information 36 / 60 True or false, Campaign Member records can be added to Salesforce using Import Wizard? False True 37 / 60 Case Macro actions include Create report Create user Replace field values 38 / 60 Validation rules based on the REGEX formula function can be used to hidden input value enforce formatting of input concatenate inputs 39 / 60 Custom fields cannot be deleted if they are used in report they are reference in a formula field they have data 40 / 60 Cases can be created from email, web, chat, or phone. email, web, chat, or report. Report, web, chat, or phone. 41 / 60 The running instance of a flow is called a ‘flow run’ a ‘flow execution’ a ‘flow interview’ 42 / 60 Which Chatter-specific licenses are offered by Salesforce? Chatter User, Chatter Free, and Chatter Only Chatter External, Chatter Free, and Chatter Internal Chatter External, Chatter Free, and Chatter Only 43 / 60 The ID field is not displayed on the record detail page, but the ID can be found in the user records page can be found in the URL can be found in the record settings page 44 / 60 Each Case Auto-Response Rules can have multiple rule entries. can have one rule entrie. can have maximum of 3 rule entries. 45 / 60 Using Sales Dialer Users can store up to 100 voicemail messages store up to 20 voicemail messages store up to 50 voicemail messages 46 / 60 A Campaign Member can be related to either a User or a Contact a Lead or a User a Lead or a Contact 47 / 60 Account teams is available only in Salesforce Classic only in Lightning Experience in both Salesforce Classic and Lightning Experience 48 / 60 Salesforce supports mass deletion for the following objects records (select 3) Price book Product Case Opportunity Account 49 / 60 Which object records can be added to a campaign as a ‘Member’? Leads, user, or accounts User, contacts, or accounts Leads, contacts, or accounts 50 / 60 The following updates appear on the Home page Assistant section: (Select 3) Opportunities with no activity in 30 days Opportunities with no activity in 10 days Opportunities with overdue tasks Leads assigned to you today Leads assigned to you this week 51 / 60 A Pricebook is a Salesforce object that stores one product and the associate prices that stores the list of prices that stores the set of products and their associate prices 52 / 60 Report data(Records) can be exported in Just in CSV format CSV or XLS format Just in XLS format 53 / 60 True or false, The Mass Transfer tool does NOT support all standard objects True False 54 / 60 Each Case escalation rule entry can have up to 5 escalation actions 10 escalation actions 3 escalation actions 55 / 60 In the Case feed, Emails can be sent to customers using the ‘Email’ send action ‘Email’ quick action ‘Email’ button action 56 / 60 True or false, Standard fields can be deleted True False 57 / 60 Dialer users with the voicemail drop feature can store up to 20 prerecorded voicemail messages. 10 prerecorded voicemail messages. 15 prerecorded voicemail messages 58 / 60 Making fields required is Field Validation Rules Object Validation Rules System Validation Rules 59 / 60 Hierarchical Relationships are only available on the Case object on the Account and Contact objects on the User object 60 / 60 Which Case Collaboration tools are available for the Users? select 3 Case Screan Case Comments Case Emails Case Builder Case Feed Your score is The average score is 80% LinkedIn Facebook Twitter VKontakte 0% Restart quiz Share this:TwitterFacebook
